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Maintenance of IT Systems

Técnicas Competitivas has a team of specialized technicians at your service to solve any needs for maintenance of IT systems. These activities are complemented with other value adding services, thus offering some high quality maintenance services and broad coverage, including both corrective tasks, such as prevention measures, through regular assistance in which systems are checked to detect new required tasks, and safety guidelines are verified, looking for optimal performance.

 

In all our service contracts, Técnicas Competitivas contemplates the following:

 

  • Use of a management system based on the ITIL model, executing projects to meet the standards of IT management systems according to the ISO 20000 standard.
  • Quality Service Commitment: identifying priorities (urgency and impact) and determining the deadlines in response and resolution.
  • Make technicians and consultants available to the company, who have extensive experience in IT services management.
  • Performs corrective and preventive services.
  • Assignment of an TI Service Manager to each customer.

 

How to get more information or a budget

Ask for more details and an offer adapted to the needs of your organization.

Tel. +34 922 203 931 e-mail: info@tecnicascompetitivas.com

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